Careers

Ear, Nose & Throat Specialty Care of MN Twin Cities, MN Ear, Nose & Throat Specialty Care of MN is a privately owned practice with 6 clinics in the metro area, seeking a professional individual with exceptional customer service and interest in Audiology to become a part of our amazing team!

Job Details

• Hours: 8:30AM to 5:00PM
• Monday-Friday
• North metro and South metro clinic opportunities

Benefits Information

• Competitive Hourly Wages
• Benefit Eligible
• Full-time or Part-time / .6 - 1.0
• Paid time off
• Training and opportunity for Career Advancement

Job Description

The Audiologist Assistant will work under the supervision of the audiology director and practice manager and support our amazing team of audiologists by providing clinic assistance, including patient care, as well as performing a variety of clerical and administrative duties.

Our perfect candidate will have excellent written and verbal communication skills, be highly motivated, have a positive attitude and enjoy working in a team setting. Additionally, the candidate must be reliable, able to think critically, with strong problem-solving skills, appreciate organization and attention to detail, and be able to work in a fast-paced environment.

Principle Duties and Responsibilities

• Assist Audiology team in a variety of tasks in a clinical setting.
• Complete clerical duties related to the hearing aid program.
• Maintain and update database as needed.
• Maintain organization of clinic space, equipment, supplies, etc.
• Engage with patients and patient families in a variety of ways including telephone and mail correspondence, walk-in or follow up appointments and possible clinical testing assistance.• Instruct patients on use and care of hearing technology.
• Troubleshoot hearing technology devices, recommending repairs, and drafting requests for authorization of parts and repairs.
• Participate in community education engagements.

Qualifications

• Education – High School diploma with relevant experience or Bachelor’s Degree in related field, preferably in communication sciences and disorders.
• Experience – One year of relevant experience with customer service or patient care in a healthcare setting. Hearing Aid experience preferred.
• Certification – N/A

If you are interested in becoming a part of this dynamic team, please send a cover letter and current resume to:

Allie Tunseth (atunseth@entsc.com)

We look forward to meeting you!

Ear, Nose & Throat Specialty Care of MN is a privately owned practice with 10 clinics in the metro area, seeking a professional individual with exceptional customer service and nursing experience to become a part of our amazing team!

The CMA will provide superior service and is responsible for effectively communicating with patients. This position includes serving as a resource for patients and staff providing excellent customer service in a professional manner. This position requires critical thinking skills, problem solving skills and a strong work ethic. Tasks include but are not limited to, rooming patients, patient phone calls, referrals, data collection and providing back-up in the clinic.

Our perfect candidate will need to have excellent verbal and written communication skills, superior customer service, be highly motivated and have a positive attitude and be a team player. Candidate must be reliable, able to multi-task, have strong computer skills and work independently in a fast-paced environment. This position has multiple duties and responsibilities and is perfect for someone who has great organizational skills, pays attention to detail, and enjoys a busy atmosphere.

Days: Monday through Friday (May travel to Northern clinics- Coon Rapids, Maple Grove)

Hours: 8:30 a.m. to 5:00 p.m. (may vary depending on need)

Essential Functions:

• Rooming patients
• Document health information
• Assisting providers with procedures
• Ordering imaging and lab testing
• Assisting with referrals
• Maintaining exam rooms and other clinical areas

Qualifications and Abilities:

• 3 years medical clinic experience required
• EMR experience required
• Ability to meet the needs of a fast-paced clinic
• Commitment to excellence and high standards
• Ability to work independently and as a member of a team
• Professional appearance and demeanor
• Strong organizational, problem-solving, and analytical skills
• Self-motivated and extremely reliable
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

We offer competitive salary & benefits.

Interested individuals should send a: cover letter, current resume and wage requirements to:

Jamie Mich - jmich@entsc.com

Join our team!

Job Type: Full-time

Ear Nose and Throat Specialty Care of Minnesota is seeking both a BE/BC General and Head and Neck otolaryngologist to join a large, thriving private practice in the Twin Cities (Minneapolis - St. Paul) metro area.   Practice includes affiliations with the leading hospitals in the area, and covers the broad range ENT work from community to complex.

As the largest and most comprehensive group of ENT specialists in the upper Midwest, you will be a part a robust multidisciplinary team of ENTs, including experts in head and neck surgery, advanced rhinology and skull base surgery, facial plastic surgery.   Work in our brand-new construction, state-of-the-art facility located in St. Louis Park, in addition to nearby suburbs.

• Overnight call is between Q8 and Q11
• Opportunity for investment in ambulatory surgery center
• Generous guaranteed salary for first 2 years, then opportunity for partnership with reimbursement based on RVU production
• Physician Assistants are on the team to assist with surgeries and consults

Why live in the Twin Cities? The facts:

• The Cost of Living in Minneapolis: According to U.S. News & World Report, Minneapolis is the most populous metro area on their list of the 25 Best Affordable Places to Live, coming in at #21 overall. This is based on statistics which show Minneapolis residents spend just 21% of their household income on living expenses, which is quite low.
• Delicious Food: If you are a foodie, you’ll love Minneapolis. The city continues to be over-represented in James Beard award winners. Last year, Twin Cities chefs and restaurants were finalists in a staggering six of the 11 national categories.
• A Strong Job Market: The Minneapolis area has a ton of fortune 500 companies relative to the city’s population size.
• Good Infrastructure: On a practical level, Minneapolis includes a lot of well-managed infrastructure which makes living here convenient. Thanks to a large and well-designed highway network with minimal traffic congestion, especially compared to other major cities. Minneapolis has a major international airport. MSP is located very close to downtown and has affordable flights world-wide.

Qualifications: BE/BC

Contact Information: Jamie Mich - jmich@entsc.com

JOB TITLE: Medical Reception

REPORTS TO: Regional Clinic Manager

STATUS: Non-Exempt (hourly)

ROLE: This individual is responsible for a warm, welcoming first impression both in person and on the phone. They are responsible for greeting, answering phones, scheduling appointments, and completing all necessary paperwork while maintaining and organizing the flow of the front desk and scheduling areas. This position is the first impression for our patients and customers.

KEY RESPONSIBILITIES:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
• Welcomes patients and visitors in person, on the telephone and answering or referring inquiries
• Optimizes patients’ satisfaction, provider time by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Understanding and having knowledge of insurances and verifying active insurance, along with the ability to verify and utilize insurance websites
• Obtains revenue by recording and updating financial information and recording and collecting patient charges
• Daily census, cash total and EBO reports
• Schedules language and ASL interpreters, as needed
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information
• General knowledge of office equipment such as computers, copiers, faxes, and ordering office supplies
• Maintains operations by following policies and procedures, reporting needed changes
• Responsible for other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Works well both independently and as part of a team
• Exceptional verbal and written communication skills with attention to detail
• Ability to multi-task, problem solve and improve processes
• Handle PHI (private health information) with discretion and maintain confidentiality in compliance with HIPAA guidelines
• Work comfortably under pressure while multi-tasking in a fast-paced environment
• Commitment to the ENTSC’s mission and vision

MINIMUM QUALIFICATIONS:

• Minimum 2 years’ experience at a healthcare facility in a medical receptionist role
• Working knowledge of medical terminology and HIPAA regulations
• Ability to effectively handle multiple priorities within a changing environment
• Innovative thinker with strong problem-solving skills
• Meticulous attention to detail with the ability to multi-task
• Excellent documentation, communication, and IT skills

Contact Information For All Applications: Jamie Mich - jmich@entsc.com